In-home respite
A trusted support worker steps in so you can rest, run errands, or attend appointments.
Carer Gateway · Sydney
Real support for carers — in partnership with Wellways.
As a Carer Gateway provider working alongside Wellways, we deliver practical carer support and respite to unpaid carers right across Sydney and NSW.
Our partnership
Working with Wellways to support Sydney carers.
Your Story Community Supports is proud to partner with Wellways — the lead Carer Gateway service provider for our region — to deliver hands-on support to unpaid carers. Wellways connects carers to the Carer Gateway program, and our team provides the in-home respite, community support and tailored services that give carers a genuine break.
Carer Gateway Provider · CG-SPR-439 All services across the Sydney region
About Carer Gateway
A national program with practical, free supports for unpaid carers.
Carer Gateway is an Australian Government initiative that provides free services and support for the millions of Australians caring for someone with a disability, medical condition, mental illness, or who is frail aged. Through our partnership with Wellways, we deliver those supports on the ground — across every part of Sydney.
Community-based respite
Meaningful activities and outings for the person you care for, delivered across the Sydney region.
Emergency respite
Short-notice cover when unexpected events make it impossible for you to provide care.
Tailored support packages
Personalised services funded through Carer Gateway and shaped around your situation.
Nursing supports
Clinical care from qualified nurses — including medication management, wound care, and ongoing health monitoring in the home.
Palliative care
Compassionate end-of-life support for the person you care for, with practical and emotional respite for you and your family.
Where we work
All services delivered across the Sydney region.
Whether you're in the Inner West, Western Sydney, the Northern Beaches, the Sutherland Shire, the Hills, the Eastern Suburbs, South-West or South-East Sydney — our team can provide the Carer Gateway services you need, where you need them.
- Inner West
- Eastern Suburbs
- Northern Beaches
- North Shore
- The Hills
- Western Sydney
- South-West Sydney
- Sutherland Shire
Who can access support
You may be eligible if…
- You are an unpaid carer (family member, friend or partner)
- You provide care for someone with a disability, chronic illness, mental health condition, or who is frail aged
- You live or care for someone in the Sydney region
Not sure if you qualify? Get in touch and we'll help you understand your options under Carer Gateway and our partnership with Wellways.
How it works
From first contact to ongoing support.
- 01
Connect with Carer Gateway via Wellways
- 02
We're matched as your service provider
- 03
We plan supports around your needs
- 04
Respite & support begin across Sydney
Ready to access carer support in Sydney?
We'll respond within 24–48 hours and walk you through what's available through Carer Gateway and our partnership with Wellways.
Self-referrals open on the official Wellways Carer Gateway registration page.
Serving Sydney & NSW
Carer Gateway support for unpaid carers in Sydney
Unpaid carers across the Sydney region can access practical, no-cost support through Carer Gateway — in-home respite, community respite, emergency respite, tailored support packages and nursing respite — delivered locally by our team in partnership with Wellways.
You don't need an NDIS plan to get help. If you're caring for a partner, parent, child, friend or neighbour, you're a carer, and this support is for you.
We'll walk you through eligibility, book your first service and stay in touch. Call 1300 023 194 or make an online enquiry.
CampbelltownRuseOran ParkCamdenLiverpoolBankstownParramattaBlacktownPenrithSutherland ShireInner WestWestern & South West Sydney